Once you have found the perfect dress simply use the calendar to place your booking. Select your size and then choose the date you would like the dress to be delivered. We recommend selecting a delivery date 1-2 days before your event. You can select to have the dress posted to you or to pick up at our Eltham warehouse. All postage orders include a return satchel to post the dress back in. If you are unsure if a particular dress is available or not please email us.


We are open Wednesday 2-8, Thursday 10-8, Friday 10-6, Saturday 10-4 & Sunday 10-2, no appointment needed.

Yes of course! You are welcome to visit our Eltham Warehouse during our opening hours for try ons.

Bookings can be made for 4 or 8 days. The first day of your booking is the day the dress arrives and the final day is the day the dress needs to be posted back.

Head to our returns portal (click here) to complete a return request. Then post your hire back within 24 hours of delivery and we will issue a credit note once the dress is returned to us in its original condition.


No, we take care of the cleaning for you! Simply place your dress into the pre-paid package and drop it at your local Post Office or yellow Express Postal Box.

We understand that accidents happen, and as such we provide free $100 insurance for peace of mind. If you do damage the dress in any way please contact us immediately ( If the dress is not repairable, unfortunately, you will be charged the replacement value of the dress; as per the amount on our website.

If you need to cancel your order or make any changes please email

Yes we do! Click here to find out how our backup dress service works.

If you are wearing your garment you can remove the swing tag(s) attached.

If you are not wearing the garment and wish to exchange or send back for a credit note you must keep all tags attached.


No you don’t. We mark all parcels as authority to leave, if you require your parcel to be signed for please make sure to include this in the delivery instructions at checkout.

Express Delivery Aus wide ranges from $15.95 - $20.95 depending on the weight of the parcel.

There is no shame in leaving things to the last minute (we all do it!). Orders placed before 2pm (AEST) will be despatched that day for next day delivery to metropolitan areas located within Australia’s Post next day network. Areas outside of this network will take 2-3 days to be delivered.

The estimated express delivery time is 1-2 business days- depending on your location.

No, we do not deliver to PO Boxes or Parcel Lockers.


Simply place your dress in the return pre-paid satchel included in your order and lodge over the counter at an Australia Post Outlet (highly recommended) or place in a YELLOW Express Australia Post Box by 4pm on your return date.

We rely heavily on timely returns; by posting your dress back late you are potentially inconveniencing another customer. No one wants to be left without a dress so please make sure you return your dress on time! If you return your item(s) late you will incur a thirty dollar ($30.00) late fee for every day you are late up to 200% of the retail value of the dress as indicated on our website. If you are unable to post your item(s) back by 4pm on your return date please contact us at

If you have lost your return satchel, it is your responsibility to send the order back to us via Express Post by the due date at your own expense. Please make sure to forward on tracking details. Our return address is 3/27 Peel Street Eltham VIC 3095. If you need assistance, please contact us at

Simply return your dress to an Australia Post Outlet by 4pm the following business day.

We only include one return satchel per order therefore if you have ordered multiple garments and need to send them back seperately it is your responsibilty to purchase an additional return satchel. Please email ASAP for instructions on how to return.