We recommend selecting a delivery date 1-2 days before your event. We do not deliver on weekends. Next day delivery only available for orders placed before 2pm Monday - Thursday AEST and within Australia Post’s Next Day Network.
Our shipping fee ranges between $10.95 - $15.95. This fee includes the delivery to you, and the return back to us (in a pre-paid satchel).
All orders include a free return satchel. Simply place your dress in the return satchel and lodge over the counter at an Australia Post Outlet (highly recommended) or place in a YELLOW Express Australia Post Box by 4pm on your return date. We take care of dry-cleaning too so you don't have to worry about it.
In the unlikely event that you returned your rental item back late, you will incur late fees. Please see Frequently Asked Questions for more details.
MY DRESS IS NOT RIGHT, WHAT DO I DO?
If your dress is not right for any reason head to our returns portal (click here) to complete a return request. Then post your hire back within 24 hours of delivery and we will issue a credit note once the dress is returned to us in its original condition.
This is a guide only and is based on Acler's sizing chart. Each style varies, if you are unsure of sizing please contact our customer service team.